Sharon HollandMay 102 minThe Rise of Voice-Assisted TechnologyIt is not so long ago that someone might have thought you mad to shout into the air “OK Google, what is the weather going to be like...
Sharon HollandFeb 182 minCan I Use AI if I Don't Have A Contact Center?AI, chatbots and virtual assistants are not just for contact centers. Find out who else can benefit.
Sharon HollandAug 18, 20213 minThe Future of AI is NOW!AI and chatbots are growing at a phenomenal rate, this blog looks at some of the latest research figures.
Richard BrownMay 14, 20215 minWhich Technologies Help Deliver Better Customer Service How conversational AI, NLP, NLU, chatbots and virtual assistants improve customer service.
Sharon HollandMar 9, 20212 minWhy Chatbots Have FacesFind out why customers prefer chatbots to have human faces.