It is not so long ago that someone might have thought you mad to shout into the air “OK Google, what is the weather going to be like...

AI, chatbots and virtual assistants are not just for contact centers. Find out who else can benefit.

AI and chatbots are growing at a phenomenal rate, this blog looks at some of the latest research figures.

How conversational AI, NLP, NLU, chatbots and virtual assistants improve customer service.

Find out why customers prefer chatbots to have human faces.