Customer Interfaces

Create a digital persona for your business

Offer customers dynamic and intuitive self-service through multiple channels such as Chatbots and Virtual Assistants. Visual interactions with animations and human-like avatars provide for deep emotional engagement, automated speech over the phone or through smart speakers, and messaging through Web and Social.

Digital Human

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Virtual Assistant

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Chatbot

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Digital humans could be the face of your company
Customise:
  • facial features
  • expressions
  • skin tone
  • clothing
Meet our digital human, Sophie, interacting with Beth to demonstrate the 24/7 personalised service that organisations can offer using digital humans.
By 2025 it is anticipated that 80% of first contact with a business will be through digital channels. How will you differentiate your brand and make it stand out?

Connect With Your Customer Through Their Channel of Choice

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Visual

Visual interactions and touch-less interfaces will be the next major user interface within the conversational AI revolution.

 

Customers can converse with life-like digital humans or with animated avatars that increase customer engagement and offer more personalised experiences.

As simple as touch to speak, customers can engage through a browser on a mobile, tablet, PC, Mac or integrate within an app or on a kiosk.

Speech

Speech is an interface that almost anyone can use, it is predicted to become the next platform that will dwarf all other forms of interface.

Businesses can utilise next generation voice interfaces and create a unique brand identity through customising accents, tone and grammar.

 

Using the latest conversational AI customers can speak in a completely natural way to deal with their enquiries through the phone, apps, smart speakers and a range of new speech interfaces being introduced.

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Messaging

Messaging has become the go-to interface on smartphones, tablets and PC's across almost all demographics for communications.

Interact with your customers through their favourite channel. Automate conversations through web chat, social media apps, SMS and email. Provide instant responses and present your content in formats that are intuitive for your audience:

text, images, videos, surveys, carousel, maps, lists, calendars

Dynamic visuals engage your audience

  • A customised Chatbot represents your brand

  • Icons and images create a consistent look and feel

  • Visual elements create rhythm, making the conversation more relaxed and natural

  • Avatars can give your brand a more human face and make customers feel more comfortable talking to a chatbot

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Customise voice and language

Personalise the voice and language of your Chatbot, Virtual Assistant or Digital Human according to your customer base.

See our Virtual Assistant in action in a housing environment, including workflows

Request a personalized live demo for the most relevant features based on individual requirements.