Design your interactions and conversations with a simple No-Code GUI
Use the scripting tools to add Q&As and the flow builder to create workflows and processes; the Live-chat transfer component can be drag and dropped into any part of the journey. The No-Code flow builder enables any Customer Services team member to configure workflows and journeys.
Visual workflow builder
Create and edit end-to-end workflows in minutes with our visual no-code conversation designer without the need for a developer
Manage and edit small-talk, FAQs and conversation workflows from a single place. Simple and easy-to-use, the platform incorporates a no-code visual conversation designer making it easy for anyone to build, preview and test complex workflows - no coding knowledge needed.
Rich Webchat Components
Drag-and-drop components onto canvas, and add dialogue
Mix text, buttons, tables, emoji's with visual components
Incorporate your videos or those from YouTube and Vimeo
Construct journeys that blend AI-powered Chatbots/Intelligent Virtual Assistants and live advisors in seconds
Design conversations, transactions, processes and integrations
Introduce quick feedback (thumbs up/down) as part of flows and present surveys
Preview and publish instantly to your website or phone numbers
View changes in real-time
Go beyond basic text!
A visual editor enables you to easily edit your small-talk, Q&A's and basic text responses by changing fonts, size, colour, bold, italics, highlighter and select the tools to add bullets, numbering, emoji's and many other effects.