Serve and support your customers. Instantly, anytime, anyhow.
Automate first contact 24/7 with conversational AI-powered assistants. Answer questions, respond to enquiries, sign-post to information, schedule appointments, look-up data and perform transactions. Triage the complex enquiries and offer seamless hand-off to live advisors if and when required.
Answer questions | Respond | Guide and sign-post | Arrange appointments | Look-up data
Speech | Text | Buttons | Images | Videos | Surveys | Maps | Forms | Payments | Transfers
Infinite ways to engage. One seamless experience
Speak. Type. Tap. Swipe.
Let your audience choose how they want to engage with you. Offer a range of modern interfaces that work on their device of choice. Serve your customers with fast, effortless and personalised experiences.
Powerful voice activated conversational self-service through the phone, apps, mobile and smart devices.
Like Alexa and Siri, tapping into your information and data
Intuitive and effortless conversations through Web, Social and Messenger.
Like a Chatbot but intelligent! Effortless access to personalised information
Emotionally connect with customers and build empathy through life-like digital humans.
Conversations with realistic visual avatars that represent your unique brand
Simple to use
An intuitive portal allows customer service teams and business users to design, preview and publish branded interfaces for web and speech. To create FAQ's, and build simple and multi-step workflows that respond to your customer enquiries. A simple to use GUI also enables workflows to call the API's, send messages and trigger transfers to live advisors.
Empower people and teams to create engaging experiences with ease.
No-Code drag and drop workflow builder for anyone to create customer journeys
Low-Code drag and drop GUI to integrate back-office systems and unlock enterprise data
Range of connectors to Contact Centres and Teamwork apps to blend automated, assisted and live service
Integrate to Anything.
Integrate to Everything.
Your Virtual Assistant is only intelligent when it connects to your data and applications. Integrate to all your knowledge sources to present personalised, relevant and up-to-date responses. Offer a seamless hand-off to your existing communication systems when required for a single joined up experience.
Intelligent, Knowledgeable, Integrated.
Outstanding Customer Experience (CX)
Use Virtual Assistants, Chatbots and Digital Humans to serve customers instantly, 24/7 with intelligent responses whilst reducing overheads.
reduction in Live Chat requests
reduction in average Live Chat time
Return on Investment (ROI) in less than 6 months
Tel: 0203 9005 360
4 Cliveden Office Village