Platforms

Assist-Me chat and voice automation

Everything you need to build, deploy, and scale AI-powered customer service—together in one platform.

Create and orchestrate AI Agents and Voice Assistants using No-code workflows that connect to your knowledge sources, applications and communication channels. Blend Generative-AI and Conversational AI, and keep track of every interaction through dashboards, analytics and reports.

Assist-Me from converse360 gives you the tools to orchestrate conversations across channels, connect seamlessly with your existing systems, and intelligently automate tasks or route to your team.

Assist-Me AI Orchestration Platform

A secure graphical user interface to create AI Agents and Voice Assistants using Conversational and Generative AI.

Chat Client Designer

Create a chat client for your website, Intranet or mobile app. Use the No-code designer to add your style and branding.

Explore

No-Code Flow Builder

A powerful yet simple to use drag and drop GUI to build workflows that encompass text, buttons, images, videos, maps and other media. Also utilise custom components such as calendars, forms, payment screens or create your own.

Explore

API Studio

Connect your AI Assistants to any application using the in-built Low-code/Pro-code tools. A browser-based editor lets you connect applications, data sources, or services with hundreds of templates to create "flows" or automation processes.

Explore

Large Language Models

Choose from a range of AI models and speech technology providers. Select the most suitable model for your use case based on capability, speed and cost.

Explore

Dashboard and Analytics

Monitor, analyse and report on all interactions, conversations. Includes surveys, transfers, heatmaps, and graphs.

Explore

Powerful functionality in one place

Enhance your online presence with our expert web services. Custom designs, flawless functionality, and comprehensive support for all your web needs.

Visual Interfaces

Create interfaces that build an emotional connection with your customers

Voice Interfaces

Speech is the most natural interfaces to use. Offer digital services through phone, smart speakers and wearables

Messaging Interfaces

Interact with your customers through their preferred messenger or social channel

API & CTI

Give personalised responses by retrieving data from CRM systems, Service Desk, Knowledge bases or any API enabled application

Customer Feedback

Understand the voice of the customer by monitoring transcripts, phrases, sentiment, emotion and behaviour

Process Automation

Use the various front end interfaces to capture data from your customers and hand across to RPA tools to update multiple systems

Artificial Intelligence

Utilise the most powerful AI functionality to converse naturally with your applications using conversational AI

Knowledge & Data

Search your enterprise data for accurate and up to date answers. Use pre-trained data or discover knowledge from document libraries

Integrate with Contact Centres & UC

Seamless hand-off from automated interactions to Contact Centres, team work applications and messenger systems

Try the AI

Chat with our AI expert and see what’s possible

Start a conversation with our AI and see how it can solve your real business challenges—instantly.

CHAT

Ask me Anything|

VOICE

SPEAK

TEXT