Assist-Me
Chat and Voice Automation
Automate conversations with AI Assistants for messaging, and with Voice Assistants for calls. Set up in a matter of hours. Integrate with your business applications, and hand-off to phone, UC systems and contact centres.
Orchestrate conversational AI, generative AI, advanced speech and integrations through Assist-Me no-code / low-code platform.
An end-to-end self-service platform
Assist-MeTM is converse360's Service Automation Platform that uniquely enables organisations both large and small to introduce end-to-end digital self-service.
You can easily integrate Assist-Me to all your business applications and offer seamless hand-off to telephony systems and contact centres. The platform incorporates numerous technologies including Conversational and Generative AI, Enterprise speech, No-code and Low-code orchestration, SMS and email integration, iPaaS, process automation, surveys and analytics.
Orchestration Portal
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Universal Chat Client Designer
No-Code Flow Builder
IPaaS - Low-code Integration Framework
Range of Connectors
Dashboard and Analytics
Powerful functionality in one place
Enhance your online presence with our expert web services. Custom designs, flawless functionality, and comprehensive support for all your web needs.
Visual Interfaces
Create interfaces that build an emotional connection with your customers
Voice Interfaces
Speech is the most natural interfaces to use. Offer digital services through phone, smart speakers and wearables
Messaging Interfaces
Interact with your customers through their preferred messenger or social channel
API & CTI
Give personalised responses by retrieving data from CRM systems, Service Desk, Knowledge bases or any API enabled application
Customer Feedback
Understand the voice of the customer by monitoring transcripts, phrases, sentiment, emotion and behaviour
Process Automation
Use the various front end interfaces to capture data from your customers and hand across to RPA tools to update multiple systems
Artificial Intelligence
Utilise the most powerful AI functionality to converse naturally with your applications using conversational AI
Knowledge & Data
Search your enterprise data for accurate and up to date answers. Use pre-trained data or discover knowledge from document libraries
Integrate with Contact Centres & UC
Seamless hand-off from automated interactions to Contact Centres, team work applications and messenger systems
See our AI Assistant in action
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