Platforms
Conversational Interfaces
Provide simple and effortless self-service through the channel which suits your customers best.
Connect with customers across voice, text or visual channels
Choose AI Voice Assistants for phone, Intelligent AI-Powered Chatbots for messaging or combine to offer a multi-modal experience combining voice, text and images for optimal customer experience.
Engage with your customer through their channel of choice
Visual channnels
- Visual interactions and touchless interfaces will be the next major user interface within the conversational AI revolution.
- Customers can converse with life-like digital humans or with animated avatars that increase customer engagement and offer more personalised experiences.
- As simple as touch to speak, customers can engage through a browser on a mobile, tablet, Mac or PC. Or within an app or in a kiosk.
Voice channels
- Speech is an interface that almost anyone can use, it is predicted to become the next platform that will dwarf all other forms of interface.
- Businesses can utilise next generation voice interfaces and create a unique brand identity by customising accents, tone and grammar.
- Using the latest conversational AI customers can speak in a completely natural way to deal with their enquiries through the phone, apps, smart speakers and a range of new speech interfaces being introduced.
Messaging channels
- Messaging has become the go-to interface on smartphones, tablets and PCs across almost all demographics for communications.
- Interact with your customers through their favourite channel, such as WhatsApp or Facebook. Automate conversations through web chat, social media apps, SMS and email. Provide instant responses and present your content in formats that are intuitive for your audience.
Extend your customer experience
Brand Representation
Your AI Assistant can be trained with product insight and your brand tone of voice.
Consistency
Use icons, fonts and images to create a consistent look and feel with your company brand.
Natural Conversation
Voice interactions feel almost human, with natural language and conversational cues.
Emotional Connection
Create AI Assistants that help customers to connect with you brand and create loyalty.
Try the AI
Chat with our AI expert and see what’s possible
Start a conversation with our AI and see how it can solve your real business challenges—instantly.
