Resources
Download case studies, white papers, brochures and datasheets. Go to our blog page for articles on a range of related topics or book a demo.
![Resources for ai assistant](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859670/65a7935bf6fa6dbdacba97fd_resources%202.png)
AI Assistant case studies
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/654caee7915db555f34784cc_ForHousing.webp)
Case Study
ForHousing - Social Housing Provider
Virtual assistant reduces live chat requests by 43% and increases user engagement by 26%
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/654caf00c5871d742d1c5860_woman-g353d61114_1280.webp)
Case Study
Grand Union - Housing Provider
Intelligent virtual assistant Integrates with back office applications including Capita Housing management system
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/654caf193dffee07f79b7898_james-feaver-O4Ywu_YNj5A-unsplash.webp)
Case Study
Great Places - Housing Provider
50% of chatbot website enquiries are resolved without the need to transfer to a live agent
eBooks & Infographics
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/664c877e6e473634ab88e626_happy-customer-using-smartphone.jpg)
Customer Experience
Reshaping The Customer Experience
How Cloud, conversational AI, generative AI and data analytics are changing the customer experience
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/663cbc5fee0b7af7bfdf4717_Repair%20operative%20arriving%20at%20home.jpg)
Assist-Me FAQ Accelerator for Housing
Fast-track to self-service automation
Save weeks of onboarding time with a ready-to-use framework of FAQ topics and questions designed for housing providers
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/6627e19b9e0032810858e135_happy-man-using-messaging-apps.jpg)
Messaging Apps for Housing Providers
Omni-channel Automation
Discover how housing providers can adopt the use of messaging apps to deliver exceptional customer service
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65f98e34aebbf0e8e1155d29_Screenshot%202024-03-19%20130744.png)
Future of AI Infographic
The Future of AI is Now
Customer Services is at the forefront of AI adoption, and research figures confirm that this is set to continue
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65f98c4aa4f8ee69fbd5bbd8_Screenshot%202024-03-19%20125938.png)
Conversational AI and Automation eBook
Customer Service Automation
Discover how to transform business operations with Customer Service Automation and AI
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65f98ba7a25987db9bc0ffb4_Screenshot%202024-03-19%20125633.png)
Corporate Messaging Apps
Omni-channel Automation
Discover how organisations can adopt the use of messaging apps to deliver exceptional customer service
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/654cafb450e8537e0ec3d144_Enghouse%20brochure%20(1).webp)
Chat & Social Connector
In partnership with Enghouse Interactive
Enghouse Chat & Social Connector working with converse360’s Assist-Me Customer Service Platform
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/654cb0afd18a79e468c9b18a_company%20brochure.webp)
converse360 Company Brochure
Introduction to converse360
converse360 provide technology to enable organisations to deliver extraordinary experiences across voice and digital channels
Chatbot / virtual assistant videos
Product Guides & Datasheets
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65786f568af016d910e0592a_Management%20Portal%20Datasheet.jpg)
Assist-Me Management Portal Datasheet
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65786f0aeb2b46d7ad07885f_Integrations%20Datasheet.jpg)
Assist-Me Low-Code Integrations Datasheet
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65786efdd633f2c486f3d6ef_Chat%20Client%20Designer%20Datasheet.jpg)
Assist-Me Chat Client Designer Datasheet
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65786eedc0506b39700d7575_Flow%20Builder%20Datasheet.jpg)
Assist-Me No Code Flow Builder Datasheet
![](https://cdn.prod.website-files.com/6548ed0fde2aa00dbc859649/65786ed60a0918f3d5649e72_Assist-Me%20Overview.jpg)