Flow builder
The no-code flow builder enables any Customer Services team member to configure workflows and journeys.
Design your interactions and conversations with a simple No-Code GUI
Use intuitive tools to add Q&As and the easy to use Flow Builder to create workflows and processes. The Live-chat transfer component can be drag and dropped into any part of the journey. The no-code flow builder enables any Customer Services team member to configure workflows and journeys.
Visual workflow builder
Create and edit end-to-end workflows in minutes with our visual no-code conversation designer without the need for a developer
Q&A Editor
Manage and edit small-talk, FAQs and conversation workflows from a single place. Simple and easy-to-use, the platform incorporates a no-code visual conversation designer making it easy for anyone to build, preview and test complex workflows - no coding knowledge needed.
Rich webchat components
- Drag-and-drop components onto canvas, and add dialogue
- Mix text, buttons, tables and emojis with visual components
- Incorporate your own videos or with video from YouTube and Vimeo
- Construct journeys that blend AI-powered chatbots/intelligent virtual assistants and live advisors in seconds
- Design conversations, transactions, processes and integrations
- Introduce quick feedback (thumbs up/down) as part of flows and present surveys
- Preview and publish instantly to your website or phone numbers
- View changes in real-time
Go beyond basic text
A visual editor enables you to easily edit your small-talk, Q&As and basic text responses by changing fonts, size, colour, bold, italics, highlighter and select the tools to add bullets, numbering, emojis and many other effects.
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