A choice of interfaces to simplify engagement
Offer customers simple and effortless self-service through multiple channels such as Chatbots/Virtual Agents, Speech Assistants or even Visual avatars. Automate speech over the phone, mobile or through smart speakers, and messaging through Web and Social channels.
Meet Sophie, a digital human
See and hear how digital humans can be used to offer human-like conversations with your customers 24/7
Interacting with a Chatbot/Virtual Assistant
Connect With Your Customer Through Their Channel of Choice
Visual interactions and touch-less interfaces will be the next major user interface within the conversational AI revolution.
Customers can converse with life-like digital humans or with animated avatars that increase customer engagement and offer more personalised experiences.
As simple as touch to speak, customers can engage through a browser on a mobile, tablet, PC, Mac or integrate within an app or on a kiosk.
Speech is an interface that almost anyone can use, it is predicted to become the next platform that will dwarf all other forms of interface.
Businesses can utilise next generation voice interfaces and create a unique brand identity through customising accents, tone and grammar.
Using the latest conversational AI customers can speak in a completely natural way to deal with their enquiries through the phone, apps, smart speakers and a range of new speech interfaces being introduced.
Messaging has become the go-to interface on smartphones, tablets and PC's across almost all demographics for communications.
Interact with your customers through their favourite channel, such as Whatsapp or Facebook. Automate conversations through web chat, social media apps, SMS and email. Provide instant responses and present your content in formats that are intuitive for your audience:
text, images, videos, surveys, carousel, maps, lists, calendars
Dynamic visuals engage your audience
A customised Virtual Assistant represents your brand
Icons and images create a consistent look and feel
Visual elements create rhythm, making the conversation more relaxed and natural
Avatars can give your brand a more human face and make customers feel more comfortable.
Customise voice and language
Personalise the voice and language of your Chatbot, Virtual Assistant or Digital Human according to your customer base.