Do something amazing to enhance your business

Unlock unparalleled efficiency and customer engagement with Conversational and Generative AI. Transform support, streamline workflows, and turn every interaction into a competitive advantage.

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All Use Cases

Reimagine customer engagement with AI

Unlock efficiency and boost customer engagement with Conversational and Generative AI. Transform support and workflows into a competitive edge.

Enquiry triage & routing

Manage customer enquiries at peak times, identify the reason for contact, answer automatically with an AI Assistant, connect to Live-chat or your Contact Centre.

Agent Assistance, hints and tips for Customer Service Agents during live-chat or calls

An AI Assistant dedicated to supporting customer service representatives.

Automation for IT support teams

An AI Assistant that can categorise and prioritise techniical support requests and create support tickets from user requests automatically.

Simplify supplier onboarding

Automatically manage the integration of new vendors into your company systems and processes.

Instantly route marketing leads

Support the buyers journey with automation for lead routing and follow-up.

Employee self-service for FAQs

An AI Assistant that can answer employee questions about company policies and procedures based on your employee handbook.

Simplify recruitment processes

Use an AI Assistant to review CVs or applications to support your hiring process.

Knowledge search assistant

An AI Assistant that helps to find and retrieve information from large documents, databases, transcripts or video files.

Education & Training Coach

Use an AI Assistant to provide guidance and feedback during employee training sessions, and to help identify the most relevant training course or information based on whatever your users want or need to learn.

Complete it - Guided Form Filling

Provide an AI Assistant that helps users to complete forms with hints and tips or auto-filling information when connected with CRM.

Multi-lingual customer support for chat

Improve your customer or employee experience with translation services for chat or messaging, with handover to live-chat or Contact Centre when required.

Help customers to track and update orders

Provide customers with easy to use, real-time access to order information.

Manage customer returns & validate warranties

An AI Agent can automate customer return requests, verify warranty claims and process refund approvals based on your guidelines.

AI Solution Sales Agent

Help your customers to identify the right product or solution for their needs, by asking questions and responding with information which will help aid decision making.

Out of hours/busy speech assistant

An AI voice assistant for out-of-hours phonecalls ready to help customers by signposting, or providing information even when your office is closed for the day.

Customer product advisor

Help your customers to identify the right technical product or solution for their needs, by asking questions and responding with information which will help aid decision making.

Online personal shopper

Help your customers to complete a purchase with an AI Assistant available 24/7 to make recommendations and provide answers to their product queries.

Automation for easier complaints management

Answer questions about complaints and explain the process, timeframes and options available. Explain how customers can track updates and stay informed

Self-service for customer FAQs

Answer customer questions through a simple to use chat app, either from pre-scribed FAQs, from uploaded documents or knowledgebase.