AI Assistants for residential lettings
Automate everyday interactions and improve rent collection efficiency, reduce missed payments and maintain a healthier cashflow - all while enhancing your service quality.
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Automating tenant enquiries and rent management
Managing a residential lettings portfolio comes with many challenges - from handling repair requests to chasing rent payments and managing arrears.
AI-powered Assistants automate routine tenant enquiries and tasks, freeing your team to focus on complex tenancy issues and supporting landlords effectively. Designed to integrate seamlessly with your existing property management systems, our solution gives tenants quick access to information anytime, anywhere - with a natural conversational experience, via app, web, or voice - reducing delays and improving tenant satisfaction.
Of enquiries could be answered by
AI Assistants
Reduction in late payments
Benefits of AI-powered Assistants
for Residential Letting Agents
Manage Rent Payments
Improve cashflow by reducing late payments through automated rent reminders and arrears management
Integrate with your systems
Maximise ROI with fast deployment, low running costs and seamless integration with your existing property management systems
Reduce customer service costs
Lower operational costs by automating common tenant enquiries and reducing call volumes with live chat handover to your team when needed.
Deliver better value to landlords
Deliver more value to landlords through faster service and better arrears control
Increased Efficiency
Automating common enquiries frees up staff to focus on high-value, complex tenancy issues and landlord support
Grow your business
Scale your lettings portfolio without increasing overheads by automating routine processes
Triage Calls
Triaging of monotonous and repetitive calls so advisors can focus on the complex enquiries
Improve compliance
Ensure compliance and consistency with trackable, automated tenant communications
Extend Opening Hours
Enhance tenant satisfaction and retention with 24/7 self-service across phone, app and web
Easy to use Customer Service Automation
The converse360 Assist-MeTM platform is flexible and scalable, allowing you to deploy everything from an AI-powered chatbot to a full Customer Service Automation solution that integrates with all your applications.
The no-code portal makes designing the user interface quick and simple, and the FAQ and workflow templates utilise an extensive bank of housing-specific data to get you up and running in a matter of days.
Intelligence from Integration
Your virtual assistant gets increasingly intelligent the more of your data and applications that you connect it to. Integrate to all your knowledge sources to present personalised, relevant and up-to-date responses. Offer a seamless hand-off to your existing communication systems when required for a single connected experience.
See our AI Assistant for Housing in action
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Request A DemoAdditional Resources
AI Assistant for Housing
Quick-start AI Assistant for Housing FAQs
Use our templates and AI trained on thousands of real-life customer questions from multiple housing associations to kick-start customer service automation with a specialist AI Assistant.
Assist-Me FAQ Accelerator for Housing
Fast-track to self-service automation
Save weeks of onboarding time with a ready-to-use framework of FAQ topics and questions designed for housing providers
Messaging Apps for Housing Providers
Omni-channel Automation
Discover how housing providers can adopt the use of messaging apps to deliver exceptional customer service
