Introducing Sophie, your next Customer Services Advisor
Would you like to extend your opening hours to 24/7, remove the frequent and mundane calls from your Contact Centre and free up your advisors to focus on more complex enquiries and customers who need that extra level of care? The solution is to utilise a Chatbot or Virtual Assistant - we like to call them Digital Humans as the solutions provided by converse360 are so much more than a Chatbot.
Hear how Sophie, a digital human, can assist you.
Please ensure the sound is turned on at the bottom of the video. Give us a call to arrange a live demonstration of Sophie and to see service automation working across a whole range of channels.
See how your virtual Customer Service Advisors can do more than just relay words, they can be trained to show emotions and give expressions that are relevant to the topic being discussed. Helping you to build connections with your customers in a digital world.
Request a personalized live demo for the most relevant features based on individual requirements.