Because your customers' first impressions matter most
Greet customers and make a positive first impression, when you answer calls and respond to customer questions instantly and consistently, with an AI Reception Assistant.
24/7 availability captures every opportunity
Instant answers eliminate customer queues
Intelligent context-aware transfers replace IVR menus
Handles routine enquiries and frees-up your team
One call or hundreds simultaneously
Delivered as a pre-built Smart Pack, AI Receptionist provides secure, scalable call automation with rapid deployment, without the cost or complexity of traditional enterprise platforms.
Choose a voice and personality to reflect your brand and to delight your customers. Customise tone, pace, empathy level, language and accent of your AI receptionist.
The voice assistant routes callers intelligently using contextual rules, enabling smooth escalation to extensions, departments, hunt groups, or contact centre queues when human support is needed.
AI Receptionist integrates seamlessly with existing phone systems, allowing businesses to deploy AI-powered call handling without changing their current infrastructure.
“Good morning, thanks for calling. I’ll connect you to the right person straight away.”
“Hi there, I can help with your enquiry now and make sure it’s resolved quickly.”
“Let me check that for you and transfer you to a specialist if needed.”
Smarter voice automation
AI Receptionist automates call handling with natural, intelligent conversations, responding instantly to customer questions reducing pressure on your team and maintaining a consistently high standard of service.
Transfers callers to extensions, mobiles, or hunt groups
Captures calls, leads, and messages 24/7
Answers instantly with zero queuing
Delivers consistent, brand-aligned responses
Uses natural speech without confusing IVR menus
Scales effortlessly during peak demand
Built for teams that never stop
AI Receptionist supports organisations that need reliable, round-the-clock call handling, helping teams stay responsive, efficient, and focused on what matters most.
Small and mid-sized businesses requiring 24/7 availability
Contact centre and customer service teams with limited resources
Public services and healthcare providers, including dental practices
Service desks and internal switchboards
Sales and marketing teams handling high enquiry volumes
Built-in capabilities
AI Receptionist Assistant includes capabilities to transfer calls, answer questions and capture details, with enquiries delivered to email inbox or MS Teams.
Additional CRM integrations available, and option to transition to AI Smart Assistant for booking capabilities.
AI Receptionist...
Transfer to department or team
Call routing to individual extensions
Add-on feature hand-off to contact centre
AI Receptionist...
Captures customer data out of hours
Take details and sends to inbox
Add-on feature log callbacks in CRM
AI Receptionist...
Easy 1-click content updates
Upload documents and information
Add-on feature update in CRM
Choose AI Smart Assistant for...
Automatic scheduling in Outlook/Google
Bookings for resources or individuals
Connection to 3rd party schedulers
Advanced Voice AI Architecture
AI Receptionist is built on a secure, enterprise-grade platform that combines expressive voice technology, intelligent knowledge retrieval, and seamless system integration to deliver fast, accurate, and reliable call handling at scale.
| Native Audio Engine | Delivers expressive voice responses with low latency and natural speech. |
| Emotion & Interruption Handling | Detects tone and pitch, managing interruptions and background noise effectively. |
| One-Click Training | Upload documents and FAQs instantly to train the AI assistant. |
| Admin Guardrails | Configure rules, policies, and guidelines in the Assist-Me admin portal. |
| RAG Knowledge System | Uses retrieval-augmented generation to minimise hallucinations and ensure accurate, domain-specific responses. |
| Robust AWS Security | Enterprise-grade security, compliance, and scalability hosted in the UK. |
| Human Call Transfer | Routes calls to live agents via PSTN or SIP when needed. |
| Flexible Message Delivery | Sends captured information to email or Microsoft Teams. |
Chat with our AI expert and see what’s possible
Start a conversation with our AI and see how it can solve your real business challenges—instantly.
