Self-Service for Account Balances
Automate balance reminders, provide real-time payment options, securely process transactions, and answer billing enquiries, reducing manual effort and improving payment collection efficiency.
About Self-Service for Account Balances & Payments
Customers receive timely reminders, easy payment options and instant confirmations. Businesses reduce late payments, improve cash flow and enhance customer experience with automated, 24/7 support.
Benefits
- Help customers to stay on top of payments by sending timely reminders.
- Reduce the need for manual chasing and improve cash flow.
- Enhance customer experience with 24/7 self-service.
Related Use Cases
Reimagine customer engagement with AI
Unlock efficiency and boost customer engagement with Conversational and Generative AI. Transform support and workflows into a competitive edge.
Email Automation
Read, triage and respond to inbound email enquiries
UCaaS Gateway for Voice Assistant
Our Gateway acts as the bridge between your Unified Communications (UCaaS) or PBX systems and our conversational AI platform.
Improve information collection, dynamic form filling
Provide an AI Assistant that helps users to complete forms with hints and tips or auto-filling information when connected with CRM.
Customer bookings & reservations assistant
Provide automated services for scheduling recreational facilities, booking hotel rooms, classes, courts or organising competitive events.
Instant call routing for voice calls
An AI Voice Assistant that can categorise incoming customer queries and direct them to the appropriate team or department.
Help customers to track and update orders
Provide customers with easy to use, real-time access to order information.
Manage customer returns & validate warranties
An AI Agent can automate customer return requests, verify warranty claims and process refund approvals based on your guidelines.
Automation for easier complaints management
Answer questions about complaints and explain the process, timeframes and options available. Explain how customers can track updates and stay informed
No items found.