Out of hours/busy speech assistant
An AI voice assistant for out-of-hours phonecalls ready to help customers by signposting, or providing information even when your office is closed for the day.
About Out of Hours/Busy Speech Assistant
Provide a great customer experience with an out of hours voice assistant instead of a recorded message or voicemail for your business. An AI voice assistant can help by answering inbound calls around the clock, they can advise about office opening hours, answer general questions and can also triage urgent enquiries based upon your guidance and SLAs.
Features
Helps to triage urgent cases based on predefined rules, ensuring that any critical issues are escalated.
- Helps to triage urgent cases based on pre-defined rules, ensuring that the most critical issues are escalated.
- Enhances customer experience by replacing voicemail with responsive, conversational AI.
- Answers general enquiries and provides helpful information.
Headline
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Reimagine customer engagement with AI
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