AI Assistant for Customer Product Recommendations
Help your customers to identify the right product or solution for their needs, by asking questions and responding with information which will help aid decision making.
About AI Assistant for product recommendations
Provide instant answers to customers researching your product without them needing to speak with customer services.
Answer specific questions and provide links to related information or services to support your buyers towards a point-of-purchase, either as part of the automated session, or by handing off to a sales expert to complete the transaction.
Connect your AI Product Expert Agent to your stock inventory, online store, fulfilment centre or CRM and provide automated services which augment your existing sales process.
Benefits
- Provides fast, accurate answers to customers researching your products and saves time for your sales team.
- Supports the buyer’s journey by linking to related information or services to help them to get value from their products and to support cross/up-sell.
- Integrates with stock inventory, online stores, and CRM for a seamless sales process and accurate data-capture.
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