Multi-lingual Customer Support
Improve your customer or employee experience and increase accessibility with silmultaneous translation for chat or messaging.
About using AI for instant translation
Eliminate language barriers for non-native speakers, making your services more accessible and user friendly with real-time translation during a customer service chat session with conversational AI for voice or messaging.
Expand global reach without the need for additional translation services with an AI Assistant that always answers in the most appropriate language for the end-user, wherever they might be located.
Features
- Eliminate Language Barriers with an AI Assistant that can provide real-time translation for chat, making online messaging services accessible to non-native speakers.
- Offer a customer-centric experience, automatically identify and switch to your customer's preferred language during a chat session
- Expand your global reach by offering support in multiple languages without extra translation resources.
Related Use Cases
Reimagine customer engagement with AI
Unlock efficiency and boost customer engagement with Conversational and Generative AI. Transform support and workflows into a competitive edge.
Improve inbound enquiry response times
Real-time translation service for written communications between parties.
Agent Assistance, hints and tips for Customer Service Agents during live-chat or calls
An AI Assistant dedicated to supporting customer service representatives.
Complete it - Guided Form Filling
Provide an AI Assistant that helps users to complete forms with hints and tips or auto-filling information when connected with CRM.
Help customers to track and update orders
Provide customers with easy to use, real-time access to order information.
Manage customer returns & validate warranties
An AI Agent can automate customer return requests, verify warranty claims and process refund approvals based on your guidelines.
Automation for easier complaints management
Answer questions about complaints and explain the process, timeframes and options available. Explain how customers can track updates and stay informed
No items found.